Support
Instructions can be downloaded here:
Single Color Stickman
RGB Stickman
Luminoid Stickman
**If your RGB stick figure kit flashes when you first turn it on and then turns off, and you can't get it to turn on, there are 2 things it may be. The most common would be a low battery in the remote. The remote takes a CR2025 battery. It may also have gotten unpaired from the receiver. To pair to the receiver again, turn the power off at the battery and then turn back on. Within 4 seconds, press the green "demo" button 3 times to pair or hold the demo button down for 5 seconds. You should see a flash to confirm the pairing.
If your single color suit will not turn on, the controller may be set to a slow flash mode which makes it appear to not be working. Press the mode button a few times to get to a different mode. If this doesn't work, try bypassing the controller and plug the battery cable directly into the 3-way adapter.
If you have technical issue with the costume, you can email us at support@GlowyZoey.com
Please include your order number and as many details as possible so we can help you as quickly as possible. **We are currently experiencing a high volume of emails, please be patient as we will get back to you as quickly as possible!