Support

Instructions can be downloaded here:

Single color stickman
RGB stickman kit
Lumiblob Instructions

 **If your RGB stick figure kit flashes when you first turn it on and then turns off, this is normal.  You need to press the power button on the remote for a few seconds on first use.  Try holding it down for 5 seconds at a time, multiple times.  If this does not work, alternate between pressing the power button and "demo" button a few times.  This remote may have been set to a very slow flash mode.  If you still have issues, your remote battery could be low.  The remote takes a CR2025 battery.

If your single color suit will not turn on, the controller may be set to a slow flash mode which makes it appear to not be working.  Press the mode button a few times to get to a different mode.  If this doesn't work, try bypassing the controller and plug the battery cable directly into the 3-way adapter.

Luminoid: If you are using AA batteries, try not to use the brightest setting.  Some lower quality batteries can not handle the power consumption.  

If you have technical issue with the costume, you can email us at support@GlowyZoey.com 
Please include your order number and as many details as possible so we can help you as quickly as possible.  **We are currently experiencing a high volume of requests, please be patient as we will get back to you as quickly as possible! 

If you have a general question, please email sales@glowyzoey.com