Features
What’s in the box
Sold exclusively here at GlowyZoey.com! This LED suit is not like a costume you'd get at a pop-up Halloween store that is cheaply made and barely lasts one night. Our suits are so well made that they have been worn skydiving in temperatures below -20°F without one problem! We provide a 6 month warranty on all the electronics and will replace any part that fails under normal use. Glowy Zoey is by far the brightest stick figure costume on the market which means it's also the most visible on those dark streets. We hope you like attention, because you're going to get it when you put one of these on! Costumes using dim components like El Wire, Glow Sticks or tiny LED string lights don't even come close to the light output of the Glowy Zoey costume. The adult costumes are made up of anywhere from 150 to 190 super bright LEDs (depending on clothing size) that will literally light the path in front of you. Don't be left in the dark with costumes offered by big retail stores.
Costume comes in 2 parts with everything you need. The clothing with LED attachment straps and the LED light set with battery box and controller. You just need to get 8 AA batteries or grab one of our rechargeable batteries. Lights snap onto clothing and you are ready to go. Battery life with the AA batteries can range from 2-10 hours depending on mode and brightness level. Steady on at full brightness will drain the batteries fastest. Most people set brightness to medium as full brightness is really, really bright. This gives you at least 4-5 hours.
Select a size bigger than what you would get if buying a men's size hoodie and sweatpants for yourself at your local retailer. We suggest measuring a sweatshirt and sweatpants that fit you well and comparing those measurements to our size chart. If you can't decide between 2 sizes, go up a size. They tend to run small. 
Add our LED Glasses to complete the look!
Shipping
Orders typically ship within 1 business day M-F (Usually same day before 12pm pacific time). All shipments originate from California. Shipping times are only an estimate, we can't guarantee exact arrival times. If you have a time sensitive order, choose an overnight UPS option which is guaranteed. Typically the closer you are to California, the faster you can expect it. Some orders may require a signature, check your tracking information carefully. We ship Mon-Fri so if you choose overnight on a Friday before noon for example, it will not arrive until Monday! Please click here for detailed shipping information.International shipping
We ship to most international locations. Goods in stock at the time of order will be shipped in 1-2 business days from receiving the order. USPS First Class International is not recommend if you want your order quickly. Rechargeable Batteries can not be shipped via DHL. **Please note that additional customs delays, charges and taxes can apply for imports**. Glowy Zoey has no control over these taxes and it is customers whole responsibility to comply with local customs regulations. Please inform yourself about customs policies and rules in your country. Any international returned shipment customers can be charged a return fee in case of non-compliance to local customs regulations.
LED Stick Figure Suits: In the unlikely event any part of the LED system fails (LED, controller, battery box, connectors, etc) under normal use within the first 180 days of purchase, we will send out a replacement part free of charge. Depending on the part, you may need to send it back to us first or in some cases, simply provide a photo of the issue. If a customer needs a replacement part because they broke it, we will provide one at a discounted rate. We want you to stay bright so we make the process really easy. We are a family run small business, no crazy hoops to jump through.
All other products: 30 day guarantee from the date of delivery. We want you to be happy with your purchase and will do what it takes to take care of any issues for you!
We want you to be totally happy with your purchase so if you are not satisfied with the items in your order, go ahead and send them back to us (after contacting us first) within 30 days of receipt for a full refund (less our shipping costs).*
You are responsible for return shipping fees unless there was an error with your order.
Costumes and accessories purchased between 9/15 and 10/31 can only be exchanged or returned for store credit. Requests must be made within 3 days of receipt. If you are worried about an exchange not arriving in time, you can go ahead and purchase the size you need and we will refund you for the wrong size when you send it back. Just let us know before you make your order.
*Our voice activated mask can not be returned or exchanged for safety reasons.
Returns and exchanges will NOT be accepted for any item that does not have an RMA #, has been used, worn, altered, is missing items, covered in pet hair, smells of smoke or covered in killer bees. Lights must be in their original box and not left on the clothing. If a return is accepted despite it not meeting our guidelines, a restocking fee may be applied. We do not cover return shipping costs for international exchanges.
Returns must be postmarked within 3 days of issuance of RMA#
If you need to make a return or exchange, please email support@glowyzoey.com first for an authorization number.
Returns must be sent to:
Glowy Zoey Returns
21562 Newland St
Huntington Beach, CA 92646
You should return the item(s) through a traceable shipping method to the address above. If you return the item without the ability to track the delivery and we don't receive the item, we will not be responsible for refunding the order or making an exchange. Write the RMA# on the box and on a note inside the box. Do not forget this step or your return or exchange will be delayed.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund, exchange or replacement. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price less our shipping cost, using the original method of payment. During the Halloween season (10/1 to 11/7), this can take up to 4 weeks. Exchanges will be sent out within 1 business day of receipt.